Connect with a stylist

Get helpful tips & loads of inspo for your wardrobe, home & more.
Book Now

Here’s how it works

Make an appointment
Tell us what you’re shopping for & if you’d prefer to connect with a stylist online or in store.
Check your inbox
Once you book, you’ll get an email confirmation & a message from your stylist.
Meet your stylist
This is where the fun starts: Get ready for fresh inspo & styles picked out just for you.

Meet a few of our stylists

Find your answers

 

How do I make an appointment?

Book one here. You can also call us at 1-800-343-0121.
 

How long does an appointment last?

It depends. Locking down a formal look or wardrobe refresh can take up to three hours, but we can knock out gift shopping in one hour or less.
 

How much do I have to spend?

Nothing. Our stylist service is free. Plus, if it's your first time, you'll get 20% off your finds.
Offer Exclusions & Details
 

Can I make an appointment for just one item?

Absolutely.
 

Where is the service available?

You can chat with a stylist online or safely in person at a store near you. Just choose which option you prefer when you book your appointment.
 

When do you offer appointments?

You can schedule your virtual or in-store appointment within normal store hours & sync up with our stylists’ availability.
 

How far in advance do I need to make my appointment?

We can handle your last-minute fashion emergency, but at least two days' notice is best.
 

Can I speak with a stylist before my appointment?

Of course. Once you're matched up with a stylist, feel free to reach out. Don't forget to share your Macy's List and create a style profile when you book!
 

What can I expect at a virtual appointment?

Your stylist will share their top picks for you, customized to your request. Plus, get a peek at new arrivals and best-selling products that are right up your alley.
 

What can I expect at an in-store appointment?

Safely meet with your stylist at a local Macy’s of your choosing and they’ll have recommendations all ready for you to look at.
 

Is the Personal Stylist service just for women, or do you help men as well?

We believe great style is for everyone, so we’re here to help everyone.
 

How do I know if Macy's Personal Stylist will get me and my style?

We're pros. Think of us as your guides—you tell us what you like, and we'll use our expertise to find the best picks for you.
 

Can you help me find a gift?

Absolutely. We can even wrap and ship it for you. Ta-da!